Technical Centre
Installation Resources
Our technical team is on hand to provide complimentary phone and video support for installation and assembly, along with project close-out documentation, warranties, and certificates of compliance. And we dispatch spare parts daily via express couriers.
Use our step-by-step DIY installation and assembly guides to get the job done faster and keep costs under control. Every PILA product is designed for straightforward installation by you or your contractor with no cranes or heavy machinery required.
Price Match Promise
Fast Delivery
Technical Support
Australian Made
Compliance
Rapid Spare Parts
Install your PILA products in 3 Easy Steps:
Step 1 
Conduct a thorough site safety assessment.
Dial Before You Dig to locate services.
Look for overhead obstructions or power lines.
Consult an engineer for advice, if required.
Step 2
Ensure PPE is worn and access is clear.
Read through the PILA install guide in full.
Accurately and clearly mark out the dig sites.
Double-check all measurements and spacings.
Step 3
Unpack and identify all components.
Follow each step carefully and accurately.
Install and assemble as instructed.
Contact us for technical advice, if required.
Need installation and assembly guides for your PILA product?
Contact our customer service team and we will send them to your inbox or you can use our QR codes on your mobile.
Use these resources to assist with installation:
WHS LINKS
Health & Safety
Information and links to relevant Australian workplace health and safety websites.
Safe Work Australia
Visit Website: Safe Work Australia
Dial Before You Dig
Visit Website: Dial Before You Dig
Look Up and Live
Visit Website: Look Up and Live
Energy Distributors
Visit Website: Energy Distributors
STANDARDS
Wind Regions
Installation requirements may differ based on wind regions A, B, C, or D. Refer to Australian Standard AS/NZS 1170.2:2021.
Australian Standards
Visit Website: Wind Actions AS/NZS 1170.2:2021
Visit Website: Calculations AS/NZS 1170.2:2021
It is the user’s responsibility to ensure the information is appropriate for their site and to consult a qualified engineer if needed.
NEED SOME INSPIRATION?
Watch the professionals install PILA products:
Need installation and assembly guides for your PILA product?
Contact our customer service team and we will send them to your inbox or you can use our QR codes on your mobile.